Terms of service

OVERVIEW
This website is operated by Emrooz. Throughout the site, the terms “we”, “us” and “our” refer to Emrooz. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).

These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.


ONLINE STORE TERMS

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your jurisdiction, or
  • You have given consent for any minor dependents to use this site

You may not use our products for any illegal or unauthorized purpose.


GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.


PRODUCTS & SERVICES

All garments are made-to-order and handcrafted. As a result:

  • Products may have slight variations in color, texture, or finish
  • These variations are not considered defects

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.


PRICING & MODIFICATIONS

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product at any time without notice.


ORDERS & BILLING INFORMATION

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide current, complete, and accurate purchase and account information for all orders.


NO RETURNS, EXCHANGES OR REFUNDS

All products are made-to-order. By placing an order, you agree that:

  • Orders cannot be canceled once placed
  • We do not offer returns, exchanges, or refunds

Exceptions may apply only in cases of defective or incorrect items, as outlined in our Refund Policy.


ALTERATIONS

We may offer alterations at our discretion.
Customers must contact us at emrooz1991@gmail.com for assistance.


ACCURACY OF INFORMATION

We are not responsible if information available on this site is not accurate, complete, or current.

Content is provided for general information only and should not be relied upon without consulting more accurate sources.


THIRD-PARTY LINKS

Certain content or services may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites.


USER COMMENTS & FEEDBACK

If you send us submissions (ideas, feedback, suggestions), you agree that we may use them without restriction.

We are under no obligation to maintain comments in confidence or pay compensation.


PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


PROHIBITED USES

You are prohibited from using the site:

  • For unlawful purposes
  • To violate any laws or regulations
  • To infringe upon intellectual property rights
  • To upload malicious code or viruses

LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service.

In no case shall Emrooz be liable for any:

  • Direct, indirect, incidental, or consequential damages
  • Loss of profits, revenue, or data

INDEMNIFICATION

You agree to indemnify and hold harmless Emrooz from any claim or demand arising from your breach of these Terms.


SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid.


TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate access if you violate any Terms.


GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India.


CHANGES TO TERMS

We reserve the right to update or change these Terms at any time.

It is your responsibility to check this page periodically for updates.


CONTACT INFORMATION

For questions about the Terms of Service, please contact us at:
📧 emrooz1991@gmail.com