Refund policy

Refund Policy

At Emrooz, all garments are made-to-order and specially handcrafted for each customer. By placing an order with us, you agree to the terms outlined in this policy.

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Returns, Exchanges & Refunds

Due to the custom-made nature of our products, we do not offer returns, exchanges, or refunds once an order has been placed.

All sales are final.

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Order Cancellation

Orders cannot be canceled once they are placed, as production begins immediately to create your custom garment.

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Alterations

We understand that minor adjustments may sometimes be required.
We are happy to assist with alterations on a case-by-case basis.

To request an alteration, please contact us at:
📧 emrooz1991@gmail.com