Privacy Policy
This Privacy Policy explains how Emrooz by Kajol (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.emroozbykajol.com (the “Site”), or otherwise interact with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, or any other individuals whose information we have collected under this policy.
Please review this Privacy Policy carefully.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on the Site, and the “Last updated” date will be revised. Please check this page regularly for updates.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from you through various sources, as outlined below. The type of information we collect depends on how you engage with us.
We may use the personal information we collect to:
- Communicate with you
- Provide and improve the Services
- Comply with applicable legal obligations
- Enforce terms of service
- Protect the rights of Emrooz by Kajol, our users, and others
What Personal Information We Collect
The personal information we collect depends on your interactions with the Site and includes:
Information You Provide Directly:
- Contact Details: Name, address, phone number, and email.
- Order Information: Name, billing address, shipping address, payment confirmation, email, and phone number.
- Account Information: Username, password, security questions, and other details used for account security.
- Shopping Information: Items viewed, added to your cart, or purchased, along with loyalty points, product reviews, referrals, or gift cards.
- Customer Support Information: Any details you choose to include in communications with us.
Information We Collect Automatically: We may collect data automatically about your interactions with the Site, known as “Usage Data”. This includes device information, browser details, network connection, IP address, and how you interact with the Services. Cookies, pixels, and other tracking technologies may be used to collect this information.
Information We Collect from Third Parties: We may also collect information from third-party vendors or service providers that support our Site, such as payment processors or partners like Shopify.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to fulfill your orders, process payments, and manage your account. This includes creating and managing your account, shipping your products, handling returns and exchanges, and sending notifications related to your transactions.
Marketing and Advertising
We may use your personal information to send marketing and promotional communications, including emails, text messages, or postal mail about products or services. We may also use your information to tailor advertisements and promotions displayed on the Site and across other platforms.
Security and Fraud Prevention
We take measures to detect, investigate, and prevent fraudulent or illegal activity. Please ensure that your account details are kept secure. If you believe your account has been compromised, contact us immediately.
Communication and Service Improvement
Your personal information helps us provide you with effective customer support and continuously improve the Services.
Cookies
We use Cookies to enhance your experience on the Site, including remembering your preferences and conducting analytics. You may choose to block or remove Cookies through your browser settings, but doing so may affect your experience on the Site.
How We Disclose Your Personal Information
We may share your personal information with third parties under the following circumstances:
- Service Providers: To vendors or third parties that help us provide the Services (e.g., IT management, payment processing, shipping).
- Business and Marketing Partners: To partners who assist us in marketing and advertising efforts.
- Corporate Affiliates: Within our corporate group to ensure smooth operation of the business.
- Legal Obligations: To comply with legal obligations or requests, such as subpoenas or court orders.
- Business Transactions: In the event of mergers, acquisitions, or other business transactions.
We do not sell your personal information without your consent or use it to infer characteristics about you.
Third-Party Websites and Links
The Site may contain links to third-party websites or platforms. Please review the privacy policies of those websites, as we are not responsible for their practices. Information you provide to third-party platforms may be visible to other users on those platforms and is subject to their terms.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to have the information removed.
Security and Retention of Your Information
We use industry-standard security measures to protect your personal information. However, no security system is entirely foolproof, and we cannot guarantee the absolute security of your information during transmission. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights
Depending on your location, you may have certain rights concerning your personal information, including the right to access, correct, delete, or restrict processing. You may also withdraw your consent where applicable.
You can exercise your rights by contacting us through the details below. We will verify your identity before processing any request.
International Users
If you are located outside of India, please be aware that we may transfer, process, or store your personal information in countries outside your own. By using our Services, you consent to this transfer.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Address: Emrooz by Kajol, A-67, Ram Marg, Shyam Nagar, Jaipur, Rajasthan, 302019, India
Data Controller: For the purposes of applicable data protection laws, Emrooz by Kajol is the data controller of your personal information.